At Fabian Clip, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns and refunds process to make it as easy as possible.

Return Window
You may request a return within 15 calendar days from the date you receive your order. Unfortunately, we cannot accept returns after this period.

Eligibility for Returns
To be eligible for a return, the item must be:

• Unused, unworn, and in the same condition that you received it

• In the original packaging with all tags and labels intact

Items that show signs of wear, damage, or are missing original packaging cannot be accepted.

How to Initiate a Return
To start the return process, please contact us at [email protected] with your order details and reason for the return. Our customer support team will guide you through the next steps.

Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to an error on our part (such as wrong or defective items). We recommend using a trackable shipping service to ensure your return reaches us safely.

Refund Process
Once your returned item is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed in cash only, as we operate on a Cash on Delivery basis. Please allow up to 7 business days for the refund to be issued after approval.

Non-Refundable Items
Some products may not be eligible for return or refund, such as:

• Customized or personalized items

• Items marked as final sale or clearance

Exchanges
Currently, we do not offer direct exchanges. If you wish to exchange an item, please return the original purchase for a refund and place a new order.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [email protected]. Provide photos and details so we can resolve the issue quickly.

Contact Us
For any questions regarding returns and refunds, please reach out to us at [email protected]. We are committed to providing you with excellent service and ensuring your shopping experience is hassle-free.